Contact Shield
We read everything. Most replies go out within 1–2 business days.
The fastest way to reach the team:
What we can help with
Shield is a small project, so the best way to get a fast, useful reply is to tell us which of these your message is about:
- Suggest a calculator. Want a tool we don't have yet — disability, umbrella, pet, annuity, long-term care, or something state-specific? Send the idea and we'll prioritize the most-requested ones.
- Report a calculation issue. If a number looks off, include the calculator name, the exact inputs you entered, and what you expected versus what you saw. We take accuracy seriously and fix confirmed errors quickly.
- Bug or broken page. A button not working, a chart not rendering, or a link that 404s? Tell us the page URL and the device/browser you used.
- Privacy question. Anything about how (or rather, how little) data we handle — see our privacy policy.
- Partner or press. Affiliate programs, content partnerships, or coverage — use the same email with "Partnership" in the subject.
A note on privacy
Every Shield calculator runs entirely in your browser. The numbers you enter for an estimate are never sent to us or stored on any server — so there's no need to include sensitive personal details (Social Security numbers, full names, account numbers) in your email. If you're reporting a calculation, approximate inputs are enough.
Important: Shield does not sell insurance
Our tools produce estimates for informational purposes only — they are not insurance quotes, offers of coverage, or financial advice, and Shield is not a licensed insurer or agency. For an actual policy or quote, please contact a licensed insurance agent or carrier in your state.
Stay in the loop
New calculators and methodology updates ship regularly. If you'd like to know when a specific tool launches, mention it in your email and we'll follow up.